Current Challenges for Walk-in Clinics

  • Waiting Time

    Waiting time for patients could range from 30 minutes to 3 hours in some clinics

  • Patients Illnesses Exposed

    Patients get exposed to other illnesses since they have to share the waiting room with other patients

  • Waiting Areas

    Waiting areas at the Doctors Clinic becomes full with patients, and sometimes, with no room left to sit.

  • Parking Outside Clinic

    The parking lot outside the Clinic gets full causing congestion and reduced parking spots for clinics and other businesses sharing the same parking lot in the same plaza.

  • Patients Ahead

    Patients travelling from far have no way of knowing how many patients would be ahead of them when they reach the Clinic.

Why use a Patient Queuing Application

  • Patients heading to see a doctor can now get their number from their smart phones, instead of conventional, walk-in and take a number, approach.
  • Patients are able to see the number of patients ahead of them using their smart phones, in real-time.
  • The smart phone application provides an estimated time/reminder to leave for the Clinic. This is derived from daily averages and specialized algorithms built-in to the product.
  • Allows patients free up time to tend to personal errands while still holding their number in line.
  • Reduced crowding of patients waiting inside the clinic at a given time.
  • Turns chaos inside a health care facility into a more peaceful, streamlined, and orderly environment.
  • The application system allows full visibility to the physicians, giving them the ability to plan their day based on the number of patients queued up.
  • Large Queue status display on an LCD screen inside the Clinic allow patients to see their number in line thus eliminating crowding at the reception desk.
  • Flexibility to turn the queue on or off, manually or via scheduling, via web portal.
  • Full override capability to the front desk staff for better streamlining of the patient queues.